: Email Setup

Microsoft Outlook 2002 (XP) & 2003

To configure your POP settings for Microsoft Outlook 2002 (sometimes referred to as Outlook XP) and 2003, follow these steps:

1. From the Tools menu, select "Email Accounts." You may have to click the arrows.
2. Select the radio button next to "Add a new email account" and click the "Next" button.
3. Select the radio button next to "POP3" and click the "Next" button.
4. Enter the following information:

   User Information

   • Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
   • Email Address: Enter your full email address (for example, "myname@mydomain.com").

   Server Information

   • Incoming mail server (POP3):  YOURDOMAIN
      
   • Outgoing mail server (SMTP):  YOURDOMAIN
      
   Login Information
   • User Name: Enter your full email address.
   • Password: Enter your password.
      
5. Do not check the box next to "Log on using Secure Password Authentication (SPA)."
6. Click the "More Settings" box and select the "Outgoing Server" tab.
7. Check the box next to "My outgoing server (SMTP) requires authentication."
8. If you would like to keep a copy of your email messages on the email server, select the "Advanced" tab. Check the box next to "Leave a copy of messages on the server."
9. Click the "OK" button.
10. Click the "Next" button on the Email Account Wizard, then click "Finished."

Important: The SMTP server requires authentication. To turn this setting on, follow these steps:

1. Click "Tools," then select "Email Accounts."
2. Select "View or change existing email accounts" and click "Next."
3. Select your email account and click the "Change" button on the right.
4. Click the "More Settings..." button in the bottom-right corner of the Email Accounts window.
5. In the Internet Email Settings window, click the "Outgoing Server" tab. Ensure that the box is checked next to "My outgoing server (SMTP) requires authentication."
6. Click the "Advanced" tab and ensure that you have not selected "This server requires a secure connection (SSL)" under the incoming (POP3) or outgoing (SMTP) port settings.

To control deletion of messages from the email server, follow these steps:

1. From the Tools menu, choose "Email Accounts."
2. Select the radio button next to "Edit an existing account" and click the "Next" button.
3. Double-click your email account.
4. Select the "Advanced" tab.
5. In the Delivery section at the bottom of the window, check "Leave a copy of messages on server" if you want to save your email messages on both the email server and on your local computer. If you want your messages to be deleted from the email server after you have received them in Outlook, do not check this box.

If your ISP blocks port 25 or if you're unable to send email, then you will need to use port 587 when sending via our SMTP server. To make this change, please follow the directions below:

1. From the "Tools" menu, select "E-mail Accounts"
2. Select "View or Change existing email accounts" and click on "Next"
3. Select your POP account and click on the "Change" button
4. Next, click on "More Settings"
5. Click on the "Advanced" tab
6. Next to "Outgoing server (SMTP), change port 25 to 587
7. Click "OK", then click "Next" and "Finish"